request payment from customers in Kilifi

Where this workflow helps

For service providers, merchants and businesses collecting remotely, the challenge is often chasing customers for payment without a clear request or reference. A repeatable process clarifies responsibilities and keeps the source record connected to the resulting transaction.

A practical workflow

DASNET supports a workspace-based approach: create a payment request, share it with the customer and track the resulting payment status. Exact availability depends on account setup, enabled channels and provider configuration. Confirm those details before relying on a particular payment route.

What to prepare

1. State what the payment is for and the amount due.
2. Share the request through an appropriate customer channel.
3. Confirm the final payment status before marking it paid.

Working across Kilifi

Whether your team serves customers in Kilifi or works with clients elsewhere in Kenya, document the request, purpose, amount, reference and final result. This guide does not claim DASNET operates a physical office in Kilifi.

Controls worth keeping

Assign approval responsibility, restrict access to sensitive records and review exceptions before closing a transaction. For payments, use provider-confirmed results; for business documents, retain source records and adjustment history.

Frequently asked question

Can I request payment from a customer remotely? Use the payment request or link flow enabled for your account and confirm the result.