M-Pesa STK Push in Wajir

Where this workflow helps

For retailers, service businesses and online sellers, the challenge is often following up on cash and manually matching customer payments. A repeatable process clarifies responsibilities and keeps the source record connected to the resulting transaction.

A practical workflow

DASNET supports a workspace-based approach: send an STK payment prompt to a customer's phone and review the provider-confirmed result. Exact availability depends on account setup, enabled channels and provider configuration. Confirm those details before relying on a particular payment route.

What to prepare

1. Confirm the configured merchant destination and Daraja setup.
2. Show the customer the amount and purpose before sending a prompt.
3. Use final provider-confirmed status for reconciliation.

Working across Wajir

Whether your team serves customers in Wajir or works with clients elsewhere in Kenya, document the request, purpose, amount, reference and final result. This guide does not claim DASNET operates a physical office in Wajir.

Controls worth keeping

Assign approval responsibility, restrict access to sensitive records and review exceptions before closing a transaction. For payments, use provider-confirmed results; for business documents, retain source records and adjustment history.

Frequently asked question

Does an STK prompt mean payment succeeded? No. A prompt is a payment request; check the final provider result.